If you have exhausted the troubleshooting steps and you are still experiencing issues with Bluetooth, follow these steps below:
- If you spend long periods in your vehicle while your vehicle is idling, mLog could time out to conserve battery. If mLog times out, this could potentially cause you to miss recording trips and mileage. In this case, we recommend adjusting your mLog timeout settings: Go to Menu > Auto Start On > Timeout, and set the timeout to 10 or 15 minutes (the amount of time that you would remain idle in your vehicle).
- If you continue to experience challenges, mLog support will need to diagnose the program through your debug logs. Follow the steps below to enable your debug logs.